There were regular Resident Meetings conducted during the year. The meetings covered the following topics:
- Menu – daily choices
- Menu – healthy eating
- Activities
- Outings
- Use of communal space
- Daily routines
- New college courses
- Fish tank and terrapin tank
- Telephones
- Broadband
- Membership renewal of Welshpool to Llanfair Light Railway
A quality assurance questionnaire was completed by each resident with the assistance of a member of staff where needed. The result of this showed:
- All residents were happy with the running of the Home and could not think of any ideas for improvement.
- There were no concerns raised.
- Just like living here.
